We have always been focusing on our customers and our people
Mandiri Facility Services one of A Member Of PAM Group was established in 2020 with the focus on customer, human capital development and empowerment. Throughout our journey, we have grown our business from a single-service into multi-services and then integrated facility services. We have evolved from manpower outsourcing to facility management, moreover to experience management.
Our world of service is about people and the service attitude we carry out to connect people and places by bringing places to life. People is always at the very heart of MFS, and our people care about making the world work better.
As a people organisation, Mandiri Facility Services is built by strong values and culture. We are grateful of what we have, we are proud of who we are and what we do, and we are proud to be Indonesians. That is what our corporate culture based on in the way we develop and empower our people in creating excellent Indonesians.
In our services for customers, we build strong partnership to provide them the best solutions and to deliver with quality, productivity, and compliance.
We aim for the success of our customers, while we expand the job creation to connecting people and places and protecting the planet.
Our Purpose
CONNECTING PEOPLE AND PLACES TO MAKE THE WORLD WORK BETTER
Our people care about the people they support, always adding a human touch to create places that deliver and delight. They are all trained, equipped, motivated, and working with high standards.
Working with our customers, we come to understand every aspect of the user experience. We deploy data, insights and knowledge to develop innovative strategies and intelligent solutions to meet the intricate realities of service delivery. This helps us manage risk, reduce cost and ensure consistency.
We believe that people make places and places make people. We know that when we get things right, it enhances lives and makes the world work better.
We equip our people with skills and knowledge, also develop their characters to make the diference
Human capital is our biggest asset and plays a pivotal role in achieving our purpose, and our customers’ purpose. It is our priority to train and empower our people to ensure that we deliver our services to high standard and quality. Through our learning and development programmes, we equip our people with skills and knowledge, and continually develop their characters that based on our Indonesian positive values. As a result, our people care about the people they support, the places they maintain, and the planet we seek to protect. Our people care to make the diference for our customers.
